Rami OSMAN

● Communicated daily with various ground departments to ensure all issues affecting aircraft are resolved promptly, allowing flights to
depart on time and minimizing the risk of delays and meeting performance targets.
● Coordinated with pilots, air traffic control, and ground staff to ensure timely and efficient flight operations. Proactively monitored and
addressed issues as they arose, such as during a ground incident involving a disturbance on a plane. Ensured rapid response by
continuously checking the status of security personnel, confirming their arrival, and verifying that the issue was handled effectively.
● Successfully coordinated an emergency landing after a captain experienced a seizure mid-flight, ensuring the flight had landing priority
at the nearest airport through effective communication with airport authorities.
● Preventing multiple planes from being assigned to the same gate simultaneously When flights arrive earlier than expected, I checked
gate availability and communicated with relevant teams to make necessary adjustments. Additionally, I double-checked daily flight
schedules to ensure no flights are missing, and if any discrepancies arise, I notify the appropriate departments to ensure they have the
necessary tools to address the issue.